Shipping & Delivery Policy
Where we deliver
We deliver to addresses in India only, to any PIN code our courier partners serve. If we cannot deliver to your PIN code, we will contact you and refund your order in full.
Shipping charges
Shipping is free on every order. The price you see on the product page is the total you pay.
Payment
All orders are prepaid online through Razorpay (UPI, debit and credit cards, net banking and wallets). We do not offer cash on delivery.
In-stock orders
Orders for products in stock are usually dispatched within 1 to 3 business days of payment. Delivery normally takes a further 3 to 7 business days depending on your location.
Pre-bookings
A pre-booking is an order you pay for before the product is in stock. The product page and your confirmation email show the date we expect it in stock; we dispatch pre-bookings as soon as stock arrives, in the order they were paid. If the expected date changes, we email you. Some pre-bookings need a minimum number of orders before production starts; if that minimum is not reached, or we cannot make the product, every pre-booking is refunded in full.
Tracking
When your order ships we email you the courier name and tracking number. You can also see the status any time from the order link in your confirmation email.
Damaged or missing parcels
If your parcel arrives damaged or does not arrive, email crew@indianspacehub.com with your order ID within 7 days of the expected delivery. See our Return & Refund Policy.